Online urology visits, second opinions, and records review in Utah
An online urologist can review your symptoms, prior test results, and treatment questions without an initial trip to the office. Elisabeth Ferlic, MD, is a board-certified urologist with fellowship training in voiding dysfunction and female pelvic medicine. Core Urology and Pelvic Health includes virtual visits, second opinions, and records review in its planned care for women and men.
Ask about a visit or call 435-344-4760. Confirm availability and whether your concern fits a video visit before making plans.
Video visits aren't emergency care. If you cannot urinate at all, have severe uncontrolled pain, or have fever with back or side pain, seek emergency care.
Elisabeth Ferlic, MD
Board-certified urologist · Fellowship-trained in voiding dysfunction and female pelvic medicine
In this guide
- Second opinions: when one is worth getting
- Virtual visits: what a video appointment can handle
- A urologist with training in bladder function
- What are my options?
- Who these visits suit
- Records review: what to send and what you get back
- How it works, step by step
- Benefits and risks, side by side
- What happens at the first visit?
- Online urology visit FAQs
Second opinions: when one is worth getting
A urology second opinion is a fresh review of your diagnosis and your options by another physician. It supports the doctor you already have; it doesn't replace them.
Before a treatment decision
- Surgery has been recommendedBefore an operation for pelvic organ prolapse, urinary incontinence, or an enlarged prostate (BPH), you can ask whether the procedure fits your situation and what the alternatives are.
- You are choosing between advanced optionsfor overactive bladder, such as bladder Botox or nerve stimulation, and want to understand the tradeoffs.
When care isn't working
- Treatment is not workingYou've followed the plan, and the leaking, urgency, or infections continue.
- The diagnosis does not explain your symptoms,or you have been sent back and forth between specialists, which is common with nerve-related bladder problems (neurogenic bladder).
- You were told nothing more can be done
Dr. Ferlic reviews your records, listens to your history, and tells you what she can recommend for a member of her own family. She considers conservative options before any procedure. Sometimes the second opinion confirms the original plan. That's a useful result too.
Virtual visits: what a video appointment can handle
Most urology care starts with a conversation: what's happening, what you've already tried, and what your earlier tests showed. That conversation works well by video.
These are examples of concerns to ask about when discussing a virtual visit:
- A new concern. Leaking urine, sudden urgency, waking several times a night, a weak stream, pelvic pressure, or urinary tract infections that keep coming back.
- Results you already have. Lab work, imaging reports, or findings from a bladder scope (cystoscopy) done elsewhere.
- Tests you might need. Ask whether a urine test, blood test, imaging, or an in-person examination is needed before treatment decisions.
- A treatment plan that needs adjusting. Follow-up on pelvic floor therapy, bladder training, or medication that isn't doing enough.
- Hormone and menopause care, which has its own page.
Some things can't be done through a screen. A pelvic or prostate exam, cystoscopy, bladder Botox, nerve stimulation, vasectomy, and surgery all need an in-person visit. A video visit cannot replace hands-on care. Ask how an examination or procedure can be arranged if you need one.
A urologist with training in bladder function
Dr. Ferlic's fellowship covered voiding dysfunction, female pelvic reconstruction, and neuro-urology. That background supports a review of bladder symptoms alongside prostate, pelvic floor, and nerve-related concerns.
Read more about Dr. Ferlic, or see the practice's scope in women's pelvic health and men's urology. Referring clinicians can start on the for physicians page.
What are my options?
A starting point for the conversation, not a prescription. Your evaluation decides what fits.
A new bladder or pelvic concern
Leaking, urgency, a weak stream, or infections that keep coming back
Virtual visit
Talk through symptoms, history, and what you've tried by video
Surgery has been recommended
For prolapse, incontinence, or an enlarged prostate
Second opinion
Ask whether the procedure fits and what the alternatives are
A workup done elsewhere
Clinic notes, labs, imaging, or bladder test reports
Records review
Covers what the records show and what remains uncertain
An exam or procedure is needed
Such as a pelvic or prostate exam, or cystoscopy
In-person care
Ask how an examination or procedure can be arranged
Who these visits suit
Online urology visits can reduce travel for patients who live outside Salt Lake City or want another view of an existing diagnosis. They can also help organize questions before a treatment decision.
Tell the practice where you'll be physically located during the visit. Eligibility depends on that location, the clinician's authorization to practice there, and the type of care needed. Ask about your location before booking.
| Virtual visit | Second opinion | Records review | |
|---|---|---|---|
| What it is | A video appointment about your symptoms, earlier tests, and treatment questions | A fresh review of your diagnosis and your options by another physician | A specialist reads an existing workup closely |
| A fit when | You have a new concern, results to discuss, or a plan that needs adjusting | Surgery is recommended, treatment isn't working, or the diagnosis doesn't explain your symptoms | You already have a workup and want a specialist to read it |
| What goes into it | What's happening, what you've already tried, and what earlier tests showed | Your records and your history | Clinic notes, lab results, imaging, procedure reports, medications, and your main question |
| Keep in mind | Exams, cystoscopy, and procedures need an in-person visit | It supports the doctor you already have; it doesn't replace them | Some steps can need an examination or additional testing |
Virtual visit
- What it is
- A video appointment about your symptoms, earlier tests, and treatment questions
- A fit when
- You have a new concern, results to discuss, or a plan that needs adjusting
- What goes into it
- What's happening, what you've already tried, and what earlier tests showed
- Keep in mind
- Exams, cystoscopy, and procedures need an in-person visit
Second opinion
- What it is
- A fresh review of your diagnosis and your options by another physician
- A fit when
- Surgery is recommended, treatment isn't working, or the diagnosis doesn't explain your symptoms
- What goes into it
- Your records and your history
- Keep in mind
- It supports the doctor you already have; it doesn't replace them
Records review
- What it is
- A specialist reads an existing workup closely
- A fit when
- You already have a workup and want a specialist to read it
- What goes into it
- Clinic notes, lab results, imaging, procedure reports, medications, and your main question
- Keep in mind
- Some steps can need an examination or additional testing
Records review: what to send and what you get back
A records-review visit suits you if you already have a workup and want a specialist to read it closely. Ask which records are needed and how far ahead to provide them.
What to send:
- Recent clinic notes from your urologist, gynecologist, or primary care doctor
- Lab results, such as urine tests, urine cultures, and PSA
- Imaging reports, and the images themselves if you can get them (ultrasound, CT, or MRI)
- Reports from cystoscopy
- Operative reports from earlier bladder, pelvic, or prostate surgery
- Your medication list and the question you most want answered
Ask the practice how to transfer records before sending them. Don't upload records or medical images through a general contact form.
Questions to cover: what the records show, what remains uncertain, and which steps need an examination or additional testing. Ask whether a written report is included in the visit.
How it works, step by step
- Ask about a visit. Call 435-344-4760 or use the contact page to ask about availability. Keep the initial inquiry brief.
- Confirm eligibility and cost. Give the state where you'll be located during the appointment. Ask which visit type fits, what it costs, and whether insurance applies.
- Arrange the records transfer. Confirm the approved method and which notes, results, or images are needed. Don't send medical records through the general inquiry form.
- Confirm the video setup. Ask which platform is used, whether you need an account, and how to join. Choose a private place for the visit.
- Discuss the next step. Ask which questions the review answers and whether you need further tests or in-person care.
Benefits and risks, side by side
Every treatment has trade-offs. Your history and your goals decide which ones matter most.
What treatment can address
- Reviewing symptoms, history, and earlier test results by video
- A fresh look at a diagnosis or a recommended surgery
- A close read of records from another practice
- Organizing questions before a treatment decision
What to weigh first
- Eligibility depends on where you are during the visit
- Exams, testing, and procedures need an in-person visit
- Ask about cost and whether insurance applies
- Send records only through the method the practice approves
- Video visits aren't emergency care
What happens at the first visit?
The visit starts with what has changed and what you want help with. Any treatment and follow-up plan is specific to you.
Talk through your symptoms
Bring your concerns, medication list, and relevant medical history.
Decide what needs checking
Testing depends on your symptoms and history, and some concerns need a separate workup.
Discuss a plan and follow-up
Review benefits, risks, alternatives, and what to watch for.
Before you schedule
Ask which appointments are available and whether your concern suits a video visit or needs an in-person evaluation.
Here’s what our great patients say
What can an online urologist do without examining me?
A large part of a urology evaluation is your history, your symptoms, and your test results, and all of that can be reviewed by video. Exams, cystoscopy, and procedures need an in-person visit, and Dr. Ferlic tells you when that applies to you.
Do I need to be in Utah for a virtual visit?
Confirm your location with the practice before booking. Eligibility depends on where you are physically located during the appointment and the clinician's authorization to provide care there.
Does insurance cover a virtual visit or a second opinion?
Coverage depends on your plan, the visit type, and the practice's participation. Ask about fees and insurance before scheduling; coverage for a video visit does not establish coverage for a separate records review.
Will asking for a second opinion upset my doctor?
Second opinions are a common part of treatment decisions. Tell your treating physician which questions you want to clarify, and ask how records and recommendations can be shared.
What if I turn out to need an exam or a procedure?
An examination or procedure requires in-person care. Ask the practice about the next step and the timing. Seek urgent or emergency care for symptoms that cannot wait for a routine appointment.
Start with a conversation
Contact the practice or call 435-344-4760 to ask about availability and the next step.
This page is for general education and is not medical advice.